Our Salesforce users have been asking for a convenient way to share their availability by inserting a web link into emails that they send to their customers. Finally, the scheduler capability is part of our new Outlook and Gmail addons , which by the way are built as the backendless addins using Aurinko API.
Also, a note for developers: The scheduler functionality is available through the Aurinko platform so you could be providing similar functionality in your apps.
You can define multiple event types (or availability profiles):
Here is what an availability profile defines:
- A meeting duration. Meetings booked using this link can be 15, 30, 45, 60 mins.
- Link text, for inserting a hyperlink into email.
- A teleconference link. Either a custom link will be included or a standard one (Hangout or Teams).
- Your work hours or availability. Maybe this link/profile open only two out of 5 days for meeting booking.
Here is how you insert a link into a new email in Gmail:
And this is what the email recepient will see after clicking your link:
They can choose a day and time that is convenient for them and book a meeting with you. The booking engine will automatically create an event on your calendar and invite your customer to the meeting.
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